In an era where data centres are the backbone of enterprises, maintaining operational efficiency whilst reducing costs is paramount. Ultra Support, a UK-based channel-only enterprise IT Third-Party Maintenance (TPM) provider.

Maintaining hardware efficiently and cost-effectively is paramount in the ever-evolving world of enterprise IT. Businesses frequently encounter a decision-making crossroads: opting for Original Equipment Manufacturer (OEM) services or Third-Party Maintenance (TPM) providers.

The IT services channel is a dynamic and ever-evolving ecosystem where various players collaborate to deliver technology solutions to end-users. However, like any industry, conflicts and disruptions can arise, and one such conflict that has been brewing in recent years is the clash between Third-Party Maintainers (TPMs) and traditional IT resellers.

In today's rapidly evolving IT landscape, the importance of third-party [...]