Awards & Recognition

Awards & Recognition

It is crucial to measure a business’s performance, but receiving recognition through testimonials and industry awards can provide a significant boost. Ultimately, the aim is to achieve high levels of customer satisfaction, which will lead to the company prospering.

Excellence in Data Centre Services

May 2023 – London

Ultra Support proudly received the “Excellence in Data Centre Services” award during the DCS Awards at the Leonardo Royal Hotel in London last week. This recognition stands as a significant achievement for the company and our services.

Peace of Mind

Matthew Hamilton, Director, Innova UK

Innova UK works with Ultra Support because we know we will receive a competitively priced service and, more importantly, they will deliver over and above their competitors. It is great to have the peace of mind of knowing that our customers are in safe hands with them.

Breadth of Knowledge

Ray Renteurs, Purchasing Manager, W@terstons Business & IT Consultancy

As a trusted MSP partner and business consultancy, we’re extremely mindful to ensure that our channel suppliers provide the same high level of support and advice that our customers know and expect. Ultra Support provides the breadth of knowledge and service levels that both we and our clients need. As such, they are our first choice for third-party maintenance.

Working in Partnership

Nigel May – Sales & Operations Director

Qual Ltd and Ultra Support have been working in partnership for the delivery of enterprise IT maintenance and support to our clients for over 18 months now. We were originally looking for a channel partner whose company ethos and core values matched ours. An organisation that delivers upon its service commitments and foremost, one that respects the channel business model. We were confident after meeting, that by working with Ultra Support, we would get this, along with competitively priced solutions.

Fluid & Seamless

Stuart Hall, Director, Kuiper Technology Ltd

Ultra Support has been a key service partner in the successful delivery of some IT projects and service maintenance contracts here at Kuiper Technology over the last few years. Our sales management and IT teams work closely with the team at Ultra Support to deliver what we feel has been a fluid and seamless hardware maintenance service to our customer base. Service levels for these contracts have been impeccable. We find that the speed of response to quote and react to our customer enquiries has been quick and faultless, leading to our customers regularly praising the service we offer via UltraSupport, which is reflected in a large number of returning customers and repeat business we receive.

True Professionalism

John Kelly, Upgrade Options, Supplier & Vendor Relationship Manager

Upgrade Options have been working with Ultra Support for a number of years now. They have always demonstrated true professionalism in every aspect of the delivery of their services to our client base. They have proven on countless occasions that they have the ability to meet the challenging needs of our clients, by delivering responsive support in demanding environments, with the ability to flex to our client’s particular demands. Their very personable team of highly knowledgeable technical engineering staff are always happy to assist, providing first-class levels of communication to both our internal teams and our clients alike.

Ultra Support has proved to be an excellent service partner, demonstrating reliable and trustworthy partnership and empowering us to offer our clients value for money teamed with excellent customer service.