About us
We are Ultra Support, a leading provider of top-quality Enterprise IT services. Our main focus is on IT hardware maintenance and project services, which we offer exclusively through the channel. Our goal is to provide our partners with innovative, flexible, and affordable solutions that help them strengthen their customer relationships.
We have earned the trust of hundreds of customer sites who rely on our IT maintenance services. We expertly manage thousands of individual assets for our esteemed channel partners, with our support available 24/7. We maintain most of these assets at the highest available SLA. Our extensive network of FSLs and technical engineers in the field enables us to consistently deliver quality-driven service that exceeds our channel partners’ expectations. We are proud to be vendor-agnostic, allowing us to work with multiple vendors and provide a first-class service.
At Ultra Support, providing exceptional service to our customers is our top priority. We continuously strive to innovate and improve our solutions to remain the preferred choice among our partners for outstanding service in our areas of expertise.
Leadership
The leadership team at Ultra Support comprises exceptionally talented individuals with vast experience in the TPM sector. With their previous successful collaborations, these individuals, along with the broader team, have been able to drive the remarkable growth of Ultra Support in recent years with great effectiveness.
Sustainability
Sustainability
As a responsible members of the global community, companies need to focus on sustainability. Not only does it benefit the environment, but it also positively impacts the company’s bottom line. By implementing sustainable practices, companies can save money on energy and waste management, reduce their carbon footprint, and improve their reputation with customers, investors, and employees.
Ultra Support is committed to promoting sustainability among its Channel Partners by encouraging their customers to extend the lifespan of their IT assets. This is achieved by supporting systems and devices no longer supported by OEMs, considered End-of-Service-Life. Moreover, we prioritise reusing or servicing spares to reduce waste and ensure enough spares are in circulation to maintain product support and maintenance.
Sustainability Report & Plan for 2024: Ultra Support’s Commitment to Sustainable Development Goals (SDGs)
At Ultra Support, we are committed to supporting the United Nations Sustainable Development Goals (SDGs) as part of our mission to create positive social and environmental impact.
Transforming Values into Action: How Ultra Support Embodies ESG as a Culture, Not Just a Commitment
In today’s fast-evolving business landscape, the embrace of Environmental, Social, and Governance (ESG) programs is more than a trend; it’s a transformation. Companies like Ultra Support are leading the charge
How Third-Party Maintenance (TPM) Can Reduce Operational Costs in Data Centres
In an era where data centres are the backbone of enterprises, maintaining operational efficiency whilst reducing costs is paramount. Ultra Support, a UK-based channel-only enterprise IT Third-Party Maintenance (TPM) provider.
