The Channel Partner for Enterprise Hardware Support & Services
Peace of Mind
Innova UK work with UltraSupport Services because we know we will receive a competitively priced service and, more importantly, they will deliver over and above their competitors. It is great to have the peace of mind of knowing that our customers are in safe hands with them.
Matthew Hamilton, Director, Innova UK
Fluid & Seamless
UltraSupport Services have been a key service partner in the successful delivery of some IT projects and service maintenance contracts here at Kuiper Technology over the last few years. Our sales management and IT teams work closely with the team at UltraSupport Services to deliver what we feel has been a fluid and seamless hardware maintenance service to our customer base. Service levels for these contracts have been impeccable. We find that the speed of response to quote and react to our customer enquiries has been quick and faultless, leading to our customers regularly praising the service we offer via UltraSupport, which is reflected in the large number of returning customers and repeat business we receive.
Stuart Hall, Director, Kuiper Technology Ltd
Breadth of Knowledge
As a trusted MSP partner and business consultancy, we’re extremely mindful to ensure that our channel suppliers provide the same high level of support and advice that our customers know and expect. UltraSupport provides the breadth of knowledge and service levels that both we and our clients need. As such, they are our first choice for third party maintenance.
Ray Renteurs, Purchasing Manager, W@terstons Business & IT Consultancy
Upgrade Options have been working with UltraSupport Services, part of the Ultratec Group Companies, for a number of years now. They have always demonstrated true professionalism in every aspect of the delivery of their services to our client base. They have proven on countless occasions that they have the ability to meet the challenging needs of our clients, by delivering responsive support in demanding environments, with the ability to flex to our clients’ particular demands. Their very personable team of highly knowledgeable technical engineering staff are always happy to assist, providing first class levels of communication to both our internal teams and our clients alike.
UltraSupport Services prove to be an excellent service partner, demonstrating reliable and trustworthy partnership and empowering us to offer our clients value for money teamed with excellent customer service.
John Kelly, Upgrade Options, Supplier & Vendor Relationship Manager
Working in Partnership
Qual Ltd and UltraSupport Services have been working in partnership for the delivery of enterprise IT maintenance and support to our clients for over 18-months now. We were originally looking for a channel partner whose company ethos and core values matched ours. An organisation that delivers upon its service commitments and foremost, one that respects the channel business model. We were confident after meeting, that working with UltraSupport, we would get this, along with competitively priced solutions.
Nigel May – Sales & Operations Director